By James Pruitt, Senior Staff Writer

1) Communicate, Communicate, Communicate: Always Provide Clear Direction:

Employees should know enough to work independently to achieve the company’s goals. Management should have established procedures, routines, and policies so that the workers have a working understanding of their priorities. Interviewers should have some idea of a typical workday, even from the onset of the hiring process.

– Always stay up-front about changing goals and directions.

– Continue to provide praise for a job well done.

– Utilize multiple platforms, including but not limited to email, Zoom, GoogleDocs, and Skype.

2) Recognize the Importance of Morale:

Keeping employees in high spirits minimizes turnover and keeps the workplace alert in the face of new challenges. The environment itself should remind staff that the architects of the business care about their comfort and well-being. A sense of community can foster teamwork and cooperation. 

– Celebrate the Small Wins 

-Build Confidence in Job Security

-Re-work the company’s goals to fit circumstances. In other words, stay “in touch” with changes and be flexible.

-Always communicate COVID-19 protocols.

-Avoid infringing on employee downtime, especially during a crisis such as COVID that may bring added responsibilities.

3) Stay in Touch with Customer Needs:

Also, remember the importance of communication with customers. The needs of customers and the needs of your staff are interdependent. Veteran Small Business Owners should always consider the importance of a loyal network of well-wishers. 

Strategies to develop these networks could involve integration with the community, charity work, shared interests, and any of a variety of strategies to ensure brand loyalty.

Possible strategies (as discussed in previous blog posts) can include the following:

-Discounts and coupons

-Special advertising promotions

-Events relevant to your industry or individual product(s).

-Publication of newsletters or email lists that describe advances and developments.

4) Stay in Touch with a Changing Environment:

Think of how different we are now compared to 2019. The economy has shifted many possible functions. Remote work has even become the norm for many enterprises.

Let’s take that a step further. Now consider how different we are from 1985! At that stage, even computers were a novelty. Dramatic changes in the economic landscape are inevitable in everyone’s lifetime. In other words, change is eternal. Every good owner needs to stay prepared and embrace change.

Here are some strategies:

– Adopt new technologies as they arise to stay competitive.

– Shift employee tasks as their roles evolve with the surrounding economy.

– Strategically update your online presence to keep up to date with changes in your industry or society in general. Consider COVID updates as an example.

5) Evaluate Regularly:

Remember the importance of feedback, not only for your employees but your company in general. Positive feedback brings even stronger results than negative ones. During rough patches, business owners should celebrate small wins. Managers can make an event out of, for example, meeting a sales goal. The general workplace environment should stay upbeat, while the management provides an honest assessment of workplace performance.

Some ideas for regular evaluation may include:

-Regular feedback meetings on a periodic basis, not just when an issue arises, but as a routine process in managing the workplace.

-Inviting feedback on various aspects of the business.

-Providing discounts and incentives to employees, possibly tied to performance.

-Alter expectations for the business depending on circumstances.

Conclusion

Events like the COVID pandemic can change the game with the running of a small business. Those at the helm must use the skill in steering the company through these troubled waters. Use caution and stay calm. This way we can develop the flexibility and wisdom to ensure that everyone comes out on top.

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  

https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

By James Pruitt, Senior Staff Writer

Vast deposits of excess stock can leave small business owners bewildered or perplexed in the wake of a “failed” marketing attempt. Remember, excess inventory generally has some value to someone. However, prevention generally spares entrepreneurs storage expenses and manufacturing costs. 

Whatever happened to the Avon Lady? Multilevel marketing schemes are back with a vengeance. These companies can famously leave a garage full of excess merchandise. But what about the tribulations of small business owners who manufacture their own products?

As a general principle, unused products are a liability for small businesses. Such products gain the moniker of “deadstock” after collecting cobwebs in the back shelves of warehouses.

The Pandemic has brought fluxes in inventory to all sectors of the economy. Supply chain disruptions have plagued the worldwide economy since March of 2020. Skeleton crews on all fronts have left companies alternately oversupplied or undersupplied, even as demand has mushroomed since the early part of this year.

Inventory shortages are nothing new. First, demand fluctuates naturally due to a variety of market forces. Fashions move forward, circumstances change, and consumer needs oscillate accordingly. 

Second, businesses sometimes rush to meet demand. In the process, quality may suffer, leading consumers to search elsewhere. Over-eager business owners sometimes churn out subpar products to meet demand. The result leaves the owner in the lurch for storage and disposal. No one wants a trove of shoddy “skinny jeans” manufactured in 2008, especially in 2021.

Third, some businesses may lack effective inventory management systems. Internal operations may well disrupt a good balance between different types of products. Good online inventory management programs may include Fishbowl, Netsuite, and Quickbooks, although options for businesses are vast, and may include proprietary options as well. Also, consider the everyday operations of a company outside the computer system.

Fourth, the business may be marketing one product at the expense of another. Marketing resources may gravitate in one direction, based upon the expertise or biases of the company staff. Leadership on hand may know more about one product than another. Sometimes leadership and staff simply prefer one product over another. Such cases may simply present a human resources challenge.  Enthusiasts of one type of product on the marketing front may compensate for an oversupply of fans of another.

Finally, one person’s trash is another’s treasure. Remember that disastrous ET video game from the early eighties? Most ended up in a landfill. The landfill was excavated, and some collectors of vintage arcade games paid over $1000 for cartridges of a terrible but historically significant video game. Even in most cases of overstock, hope remains.

Best practice avoids excess supplies of unmarketable products from the outset. However, as with most of life’s problems, excess inventory is often unavoidable. With the resurgence of multilevel marketing, overstock has reached new levels in some quarters. However, certain business practices have long resulted in inventory imbalances, even before the Pandemic. 

In Part I of this two-part series, we examined strategies to prevent excess deadstock, to begin with. In Part 2, we will examine strategies to dispose of excess inventory, online and otherwise once such stock inevitably accumulates.

VAMBOA, the Veterans and Military Business Owners Association hope that this article of this two-part series has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

By James Pruitt, Senior Staff Writer

Often, business owners find themselves in the midst of a crazy business idea that promises to become their bread and butter. Has your dream come true? The last thing you need at this point is to throw practicality out the window. The first success may be only the start of a crazy growth spurt. Depending on the business itself and your own ambitions, the following considerations may grow your idea into a cash cow.

1) Know your Priorities. . . Budget, budget, budget!

Office supplies and equipment and maintenance can really dribble the resources of a Veteran Business Owner. Business owners should never be pennywise and pound foolish.  Profits don’t come from penny-pinching, 

You know your business better than anyone else. Over the long term, Veteran Business Owners should balance their plans with their resources.

For a successful business, the best profit margins should more than compensate for the overhead. Seek good deals. The tastiest ice cream should more than compensate for the glitter on the cone.

2)  Understand that Money should Make Money

Stagnant money does no one favors. Various resources can provide business owners with the seeds to grow their investments into a harvest that may yield fruit.

Occasionally, a bright idea may pop up in the news that sprouts and sheds its spores. Business owners should consider these situations case-by-case. However, in general, secure investments do the best service for Veteran Business Owners.

The best investment is yourself, and your knowledge and understanding of your own idea. Outside of their own considerations for their own business ideas, business owners need to maintain some sort of corporate veil between their own ambitions and those of their company.

Corporate bank accounts can yield dividends, but business owners should give thought to any opening capital until that money is ready to blossom into the Veteran Business Owner’s dream.

3) Diversify

When a business owner has capital, careful education should guide the management of that wealth. For example, many people confuse stocks and bonds. Bonds are essentially documents issued by corporations and governments that issue certificates that increase in value at a fixed rate. Stocks entail ownership of a share of the company. Bonds generally bank on the security of the issuing body, whether governmental or private. Stocks require care and confidence, and generally function best in a portfolio long-term, after careful contemplation. The health of the company matters. Also, consider the health and future of the industry.  

Also, consider your own resources. Do you own real property? Real estate can be rented, assets can be sold. As for yourself, as long as you have a place to live, consider all options. 

4) Stay in Control

Keep in mind your own “money story.” Business owners should know that they know their own story better than anyone else. Profit often matters more than cash flow. Assuming humble beginnings, strong incoming revenue indicates a healthy company. On the other hand, a large investment requires even greater incoming cash to make the company successful. 

Legally, remember that you are always the master of your own estate. No one can take that control away from you. Veterans should seek counsel in any situation that challenges their feelings about how to manage their money.

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  

https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

SHARING FROM THE U.S. Department of Labor / Published April 21, 2020

During these challenging times, our nation’s Guardsmen and Reservists are answering the call to duty to protect the health and well-being of all Americans. We owe a duty to them to ensure full compliance with the employment and reemployment rights of the Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA)

The Veteran’s Employment and Training Service (VETS) interprets and provides guidance on USERRA and investigates complaints filed under this law. VETS offers the following frequently asked questions and answers:

Does this fact sheet create new USERRA rights and obligations in light of COVID-19?

No. The statute and regulations still govern USERRA rights and obligations. This factsheet addresses some scenarios that might arise from the application of USERRA in the context of this pandemic.

Does a member of the National Guard or Reserves who is called to active duty in response to the COVID-19 emergency have employment and reemployment protections under USERRA?

• Yes, if called to duty under federal authority. National Guard or Reserve duty under federal authority (such as Title 10 or Title 32) is covered by USERRA.
  • National Guard duty under state authority, commonly referred to as State Active Duty, is not covered under USERRA. However, members of the National Guard serving on State Active Duty may have similar employment protections under state law and should contact the appropriate state office for assistance.
  • Note that the authority under which orders are issued can change, even in the course of a service member’s performance of service.

Can a service member be furloughed or laid off upon return from uniformed service?

• Yes, if it is reasonably certain that he or she would have been furloughed or laid off had he or she not been absent for uniformed service.

May an employer delay a service member’s reemployment out of concern that the service member’s service in a COVID-19 affected area may have exposed him or her to COVID-19?

• No. If the employee satisfies the prerequisites to reemployment, the employee should be promptly reemployed in the job position that he or she would have attained with reasonable certainty if not for the absence due to uniformed service.
  • Promptness generally depends on the length of time an individual was away, ranging from the next day after returning from duty, if the deployment was relatively short, to up to fourteen days in the case of a multi-year deployment.
  • When reemploying a service member who might have been exposed to COVID-19, an employer must make reasonable efforts in order to qualify the returning employee for his or her proper reemployment position. This can include temporarily providing paid leave, remote work, or another position during a period of quarantine for an exposed reemployed service member or COVID-19 infected reemployed service member, before reemploying the individual into his or her proper reemployment position.

Where to Obtain Additional Information:

Important USERRA-related resources and compliance assistance materials for employees and employers are available through the Veterans’ Employment and Training Service website at www.dol.gov/agencies/vets/programs/userra, which contains a USERRA elaws Advisor, FAQs, fact sheets, and links to the statute and implementing regulations. Our toll-free information and helpline, available 8:00 a.m. – 8:00 p.m. Eastern Time, is 1-866-4-USA-DOL (1-866-487-2365). The Department of Defense’s Employer Support of the Guard and Reserve also provides resources available at www.esgr.mil.

U.S. Department of Labor                             1-866-4-USA-DOL
200 Constitution Ave NW                              TTY: 1-877-TTY-5627
Washington, DC 20210

/Portals/13/USERRA-COVID-19-Impact.pdf

By Debbie Gregory.

Looking for a business grant? Are you a Veteran Owned Small Business? There are quite a few grants out there that are offered by a variety of institutions.   Grants are time sensitive and are open for a specific period and then they are no longer available.  It does not make sense to list grants in this article because by the time you read this article, they may no longer be available.  However, you certainly can find them!

This is a three part series on Business Grants for Veterans and Part 1 will detail a few good places to find grants and other financial assistance for your Veteran Owned Small Business. Please keep in mind that just because you don’t see a specific grant or site listed within this article, there are many other grants that you can locate by performing a comprehensive search with specific criteria that applies to you.  It may take some energy, research and time to locate the right grants and financing options but consider it a treasure hunt that will always be worth it to your Veteran Owned Business.

The best place to begin your search for grants is the Federal Government’s database for small business grants at.Grants.gov. You should check the site often as grant opportunities begin and end frequently. Once you have found a grant (or two) that will work for your needs, you need to determine your next steps.  Grants.gov provides a very clear and specific process for applying for grants.   Below are some specific areas that will assist you on their website:

1. Learn about grants: Their learning page includes a brief instructional video to help guide you.
2. Check eligibility: This page will help you determine whether or not your business is eligible to apply for a federal grant.
3. Search grants: You can search for grants by keyword, opportunity number, as well as other criteria.
4. Register: If you find a grant you would like to apply for you will need to register for an account.
5. Apply for a grant: The apply page includes helpful videos on how to use the system to properly apply for your chosen grant.
6. Track your application: This page gives you the ability to keep an eye on how your application is progressing.

If you are looking specifically for Research and Development (R&D) grants from the Federal Government, there are two other programs that you may wish to consider:

• Small Business Innovation Research Program (SBIR): This program is focused mainly on technical innovation that specifically has the potential for commercialization.
• Small Business Technology Transfer Program (STTR): This program is very similar to SBIR but to qualify you need to collaborate with a research institution.

Even though Grants.gov is an outstanding resource to locate grants, the Federal Government is not the only place to look for grants for your Veteran Owned Small Business. Our next article in this series will cover specific state offered business grants that you should explore as well.   Stay tuned!