By James Pruitt, Senior Staff Writer

(1) Know how your clientele thinks:

Veteran Business Owners should understand the habits, needs, and proclivities of their target consumers. The best services in the world may fall flat if the delivery fails the customer. Consider the everyday habits of their clientele, and which practices most conveniently serve each party’s economic base.

For example, the geographic location of a physical business may provide access to a busy, out-of-way community, or may place it out-of-the-way from the ideal markets. The best fertilizer in the world may rot unsold in a downtown Manhattan warehouse, away from the farmers who might benefit. Similarly, imagine the hottest nightclub with the coolest DJs, open only weekdays from 7 AM to 6 PM. In both examples, employees and resources would idle, and waste away your resources as well.

Idle hands are the devil’s work. But these are extreme, comical examples. In the everyday sphere, businesses should stay integrated with the surrounding community in order to keep establishments profitable, at full capacity, and catering to the needs of all concerned parties.

(2) Also know the distinct needs of different segments of your clientele:

Understanding the larger habits of the greater community does not suffice for a company seeking to maximize its profit margin.  Veteran Business Owners need to consider the diverse needs of each constituent of that community. Directed marketing efforts may sort these constituents according to demographic or interest groups.

Family-oriented clients may seek different offerings from your company than singles looking for thrills. Additionally, as discussed in previous blog posts, often a certain customer base shares unique interests and hobbies. Marketing efforts that break into these sometimes isolated (and often online) communities can benefit all concerned parties.

(3) Keep a well-trained staff:

All good bosses should invest in effective hiring and training programs. Remember, every business is different, and workers always face unique challenges adapting to their niche. 

Good staff should know how to address various customer demands, and these demands may vary based on the services the company provides, as well as intangible factors such as the surrounding community and the company’s resources and economic fortunes. Hence, the employees, as well as the managers, should have the knowledge to face these demands in order to maintain positive word-of-mouth end a healthy reputation. 

(4) Give deals, free items, or services when possible:

As the purveyor of fungible goods and services, at times every business owner finds themselves stuck with a surplus. Companies should try to see these opportunities not just to unload merchandise or services. These opportunities can spread positive word-of-mouth, as well as memorable experiences for the patrons or their families. 

Free stuff always tastes/feels better. Giveaways and freebies give an opportunity for that positive initial interaction with customers. Remember, business owners should get their customers hooked early. 

(5) Whenever reasonable, consider the customer is always right.

Consider “yes” the default answer to customer requests. This philosophy ensures the good karma necessary to recycle positive word of mouth, maintaining a healthy reputation. When possible, honoring special requests, including for children, friends, and other family members can ensconce your establishment in someone’s imagination as their favorite go-to institution. Such an overarching philosophy can do wonders in your ongoing project of maintaining the network of well-wishers and happy customers necessary to keep your business prospering.

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

By James Pruitt, Senior Staff Writer

Anyone can start a small business. As your business grows, you may absorb greater liabilities. Soon enough, operations may complexify. At some point in this process, your procedures should account for the unforeseeable. Natural disasters may occur, as well as conflicts with customers or even with the court system. At this point, before you know it, your own assets may be at risk.

From the beginning, the best safeguard is a good records system. Even with your first small Etsy transactions, your standardized procedure for recording the most casual purchases may still hold credibility with a variety of governmental bodies, including unemployment and other administrative tribunals, should conflicts arise. 

Remember, as the demands on your new business turn more hectic and bustling, separation of your own assets from those of your business becomes more crucial. 

Different Business Entities

Fortunately, transforming your business into any one of several legal corporate entities may keep this oil and water separate, in order to simplify matters when complexities arise.

As your business develops, the business may shape-shift so that the institution should split from the ownership. After this split, creditors can no longer reach the private assets of the ownership. 

Incorporation can close a veil between the business and the ownership. The separation between ownership and operation allows fair accounting in situations where new stakeholders come into the picture, or situations complicate themselves beyond the owner’s ability to manage. 

Different kinds of incorporation may include registration as an S or C corporation or an LLC, or “limited liability company,” which often protects a business when multiple stakeholders drive the business’s direction. S corporations are most popular among small businesses because of the tax benefits.

Many small, home-based companies often don’t bother to take such measures. Incorporation may require annual fees, as well as differing taxation requirements. Some businesspeople may not find either incorporation or registration as an LLC worth their while. They may feel the corporate body itself may transform into an unwieldy entity not worth the benefits from the business endeavor itself. Either choice is valid. However, business incorporation does provide many tax advantages as well as protection from creditors, absent extenuating circumstances.

Business Insurance 

Incorporation with the state is not the only way to protect private assets. Several types of business insurance provide additional protection beyond a strong corporate veil between the owner and the institution itself. Business insurance diverges into countless varieties including business interruption insurance, property insurance, and workplace compensation insurance, as well as many more. Many sorts of business insurance protect against sudden disasters and accidents 

Remember Your Plan B

Even outside your business proper, your underlying skills may serve you as a freelancer. Business owners may freely utilize their talents outside their LLC or registered corporation. Additionally, freelance work often serves as a contingency plan when the main enterprise sputters. Remember that even in the worst-case scenario, no one can take away your talents and skills.

The Bottom Line

Fairness dictates the separation of a business itself from the assets of the owners in many situations. The operations of a business may bring in additional stakeholders whose missteps may drive the corporate direction wayward, and often, unforeseeable problems should stay within the corporate confines. Regardless of the type of corporate structure, entrepreneurs should prepare for sudden business problems to stay business problems whenever possible, and not immediately cause the ruin of hearth and home.

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

By James Pruitt, Senior Staff Writer

The most common types of small business are sole proprietorships. As discussed in previous blog posts, many small business owners ferret out their economic niche from a specific hobby, interest, or expertise which they can best accommodate from the privacy of their own home.

Independent business owners should consider their relationship with the organization when deciding whether to incorporate. Legally, a sole proprietor often can’t separate from their business. The obligations between the person and organization stay one and the same. 

As for the positives, some business owners benefit from the ability to take their organization in unique directions based on their own judgment. Often, the owner can’t effectively delegate their vision to a newcomer. Small businesses often start with specialized concepts. Sometimes, the only necessary staff within the company maybe you, the one business owner.

Various negatives may also rear their heads. For example, some may perceive the company as less established as, for example, an LLC (limited liability company) or a company that has undergone formal incorporation. 

Business partners may view the company with greater suspicion. Remember, legal liabilities for a sole business owner and the organization itself are one and the same. The possibility of a “fly-by-night” operation may loom larger in the eyes of potential contractors.

Given the integration of a sole proprietorship with the business owner, the proprietor bears all the burden when problems arise. Furthermore, these organizations often hold less organizational backing, so funding and investment revenue present greater challenges. Finally, an ultimate sale of the business may bring further logistical issues. Outsiders may show little interest in a company tailored to the ambitions of one individual.

Positives are manifold for the right business owner. Sole proprietors may control their own schedules. Also, the simplicity of a sole proprietorship can make the process of tax preparation more agreeable. Businesses’ expenses are deductible, and the process is done much easier in general. Furthermore, sole proprietorships are much less expensive and easier to start up without the process of establishing an LLC or incorporating.  

Incorporation separates much of the owner’s legal responsibility from that of the business. The incorporation process also may loosen the grip of the owner on the business itself. After all, the process of registering a business implies the presence of other stakeholders. When others share an indispensable role in the organization, the process becomes worthwhile. 

In the end, the business structure must fulfill the needs of the owner. Sole proprietorships suit certain owners’ needs more than others. Some business ideas are unique enough that the owner should exercise the types of control that sole proprietors offer. Also, sometimes the founder simply doesn’t need a large, complex organization. 

Hence, when starting a new business, always consider the benefits of non-incorporation, as well as different types of incorporation. Many new owners may in fact benefit from incorporation as an LLC or, more formally, as an S or C corporation. However, other proprietors can satisfy their obligations independently. Assuming other stakeholders don’t complicate operations or legal matters, the simplicity of sole proprietorship should remain a viable option.

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

By James Pruitt, Senior Staff Writer

The holidays can present challenges and opportunities for Veteran Business Owners. The increased demand presents to labor and supply issues, while also significantly increasing profit margins. A seasonal workforce often must pick up the slack. Meanwhile, customer demands may skyrocket, and nerves may fray. 

Various strategies can slice a bigger piece of the pie for your business.

1) Get in the Holiday Spirit for all holidays!

During the winter months, traditionally we hunker up with the hard-earned rewards of the rest of the yearly cycle. Remember to share this warmth with your workforce! They’re working extra hard especially during holiday seasons.

2) Respect Your Employees and their Additional Workload.

Seasonal workers may not always feel much warmth from employers. For some, the holidays are the season for overwork. 

Respect your employees, no matter what the type of business. Mandatory “ugly Christmas sweaters” and elf costumes affront human dignity and have no place in the workplace. Furthermore, consider that the workforce may be working extra hard to meet the spikes in demand. Some workers may even work extra hard during various holiday seasons for money to last over the year.

Respect for your workforce conveys positive vibes. Remember that most customers have been employees as well.

3) Keep Holiday Décor Tasteful

Some people think many decorations including some for  Christmas are “tacky.” 

Well, maybe they are. As alternatives for your business, tasteful alternatives abound. For example, the “snowy” look might appeal to more discerning customers. “Traditional” holiday decorations strategically placed provide the right vibe while maintaining a professional look for the establishment. Just remember the work for the cleanup crews at the end of any holiday season.

Cornucopias and colorful artificial fruits can last from November until early January. Furthermore, consider the final cleanup for the sake of both employees and employers.

2) Remember, some people celebrate a different holidays such as Channukah or Kwanzaa

Channukah ends in early December, while Kwanzaa lasts until January. Depictions of the season’s bounty convey importance to the Kwanzaa festivities as well as Thanksgiving and the Holiday period in general. 

Christmas colors are traditionally green and red. For Chanukkah, blue and white, and Kwanzaa colors are red, black, and green. The holiday season integrates diverse traditions. Winter decorations can integrate any medley of holiday baubles, so long as creative decorating brings that warm holiday cheer to your entire clientele. 

3) Make Things Local

Many holiday celebrations provide chances for local communities to come together. Participation in local events might win goodwill that could liven up your business. Maybe Santa can visit. Maybe a Christmas tree needs decorating.   Perhaps the Easter Bunny can help decorate eggs, etc. Regardless, presence at a local fair or festival can provide rich opportunities.

4) Holiday Promotions

Local festivities may even provide opportunities for coupon distributions and free samples. For example, raffles and contests may offer bundles of coupons as rewards. Sponsorships for entertainers and appearances may also bring attention to your business.

Online events can offer the same opportunities. Don’t forget your digital marketing skills while concentrating on the local state fair. Assuming the resources for the increased demand, remember the opportunities that each holiday season brings. When carefully planned, the increased demand can bring the opportunity to relax a little during the months afterward. Your online presence may even convey seasonal products. 

5) Finally, we wish joyful holidays for you and your families and staff from VAMBOA, the Veterans and Military Business Owners Association!

Holidays provide the opportunity to have fun while doing work. Remember to extend this holiday cheer to your employees as well as friends and family while directing this positive energy in safe directions. Don’t forget to take care of yourself during this busy season, and never grow out of the Holiday Spirit!

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/ 

By James Pruitt, Senior Staff Writer

New business owners sometimes invest their life’s work into business ideas. The possibility of a failed business can be devastating and a hard pill to swallow. The emotional and economic commitment might lead to unhealthy management tactics in the early stages.

The practicalities of meeting the bottom line should govern early management decisions. These practicalities often require interpersonal skills. In other words, the entrepreneur should work with subordinates rather than overpowering them. “Helicopter management” may be off the table as the team develops processes to best exploit human resources within the company itself.

Respect and trust should govern the onboarding process. Management should stay mindful that, when they finally must navigate the hiring process, they are bargaining for talent. Talent merits the respect and should be treated well.

Of course. business owners need to monitor employees. At the same time, never forget the importance of healthy boundaries. Lines must be drawn between the autonomy of employees and the visions of their employers. These lines ensure the proper balance between the employees’ dignity and the employer’s bottom line. This balance could bring about the harmony that leads to the fulfillment of a company’s potential.

From the perspective of an employee, controlling managers cause anxiety that may diminish work performance. However, the temptation to micromanage may overwhelm a new Veteran Business Owner. These new frontline workers, after all, may hold the business owner’s life aspirations in their hands. 

Business owners need good results to stay alive. Good business processes and operations are key to the bottom line. However, employees themselves bring their own skills into the business enterprise, which managers should exploit to everyone’s advantage. In some cases, perhaps establishing a 1099 relationship might allow greater synergy between the needs of the employee and employer. A 1099 relationship may increase the employee’s independence while allowing the employer more flexibility as well until the employment relationship solidifies into something more traditional.

The middle ground for an entrepreneur is to find the right “processes” for your business. “Processes” should lead the business on the most efficient path to its bottom line. However, “business processes” are not the same thing as “red-tape.” For-profit businesses have no business administering bureaucracies that interfere with worker productivity. One function of a new business is to find the right functions and operations to increase efficiency.

Businesses build relationships with their workers as each of them grows into their respective roles, and better understand their needs within each of their own niches of the economy. Good relationships with front-line workers always play crucial roles in a business’s capacity to function. 

Business owners should always stay mindful of the needs of their workers as well as their own needs. Often, new businesses adventure into diverse paths in their roads to viable moneymaking status. Likewise, these workers often bring in their own skills that may function in diverse ways to the benefit of the business. Rather than belittling their front-line workforce, business owners should integrate employees into their developing business processes in a manner that decreases costs while increasing the quality of the workday for everyone.

VAMBOA, the Veterans and Military Business Owners Association hope that this article has not only been valuable but provided some unique perspective.  We work hard to bring you important, positive, helpful, and timely information and are the “go-to” online venue for Veteran and Military Business Owners.  VAMBOA is a non-profit trade association.   We do not charge members any dues or fees and members can also use our seal on their collateral and website.   If you are not yet a member, you can register here:  

https://vamboa.org/member-registration/

We also invite you to check us out on social media too.

Facebook:  https://www.facebook.com/vamboa

Twitter:  https://twitter.com/VAMBOA

Do not forget that VAMBOA members receive significant discounts on technology needs.   Check them out here: https://vamboa.org/dell-technologies/