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Mistakes New Business Owners Should Avoid

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By Debbie Gregory.

New business owners will discover themselves under a lot of pressure trying to avoid slipups. To help you avoid the common mistakes made by many entrepreneurs, here are a few easy tips to follow.

Make a business plan, and most importantly, stick to it. This will be your roadmap, and if you wing-it too much you will get lost. A lot of entrepreneurs wrongly think that they can deal with problems as they come up (being responsive instead of pre-emptive).

Unless you are selling retail products, don’t worry about ‘location, location, location’ just yet. Most customers and clients don’t care about where you work. All they care about is the quality of your product or work, so save your money and don’t open an old-school brick-and-mortar location in the very beginning if you have other options.

Do your market research. Create products and services that customers actually want to use, not just what you think they want. Be original, and make sure there is or will be demand for what you’re offering. With the internet, you have a world of resources at your fingertips, so take advantage of it. Check out your competition, average startup costs, and when you can expect to become profitable.

An internet sales and promotion plan is a must for every business. Your online existence can help you draw new clients, post advertising material, and get in touch with prospective associates. The best way to gain the most exposure for your small business is via social media marketing, which offers the additional benefit of being free.

Be willing to take risks, but avoid making rushed decisions. It is a good idea to sort out a list of pros and cons for every uncertain new idea you want to test and weigh your odds. Ask for advice from your partners and friends and acquire knowledge from their mistakes.

Marketing Tips for Small Business Owners

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By Debbie Gregory.

When considering small business marketing ideas, the first thing you should think about is your audience. Who are they? What do they do? How can you help them do it better? Having adequate knowledge of your target audience helps make your marketing more effective and cost-efficient.

Establishing a buyer/user “persona” is vital to understanding your current customers and identifying potential future customers. This information allows you to produce what you need to meet the specific needs of your audience, be it products, services or content. Clickbait and countless sales pitches aren’t the way to gain trust from your network. Instead, make it your goal to reach your audience on a more personal level. Show them you understand them and care about their wants and needs.

To develop a good idea of who your customers/users are, you need to conduct market research. The best place to start is with your existing customers/users, and can be garnered from surveys, questionnaires and interviews. If you’re sending these requests out by email, make sure your emails are coming from a recognizable sender name, make sure the subject line tells the reader what’s in the email, and make sure the content is visually appealing with a clear call to action.

You can also utilize social media and in-person interviews. Offering a coupon or discount for their participation is a good incentive.

Be sure to analyze the data you collect to understand your ideal customer/user so that you’re in a better position to target your advertising campaigns effectively.

Additionally, use your website analytics to see where your visitors come from, the keywords they are using to find you, and what they’re doing on the site. This will give you further insights into your buyer/user persona.

Knowing your customer/user persona enables you to communicate with them more effectively, which should help you to grow your customer/user base, which in turn will grow your business.

IBM