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Three Golden Rules to Get People to Read Your Newsletter

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By Debbie Gregory.

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Is sending a regular newsletter at the top of your marketing to-do list? No?


Regardless of what type of business you have, in order to keep customers coming in your door, ordering on your site, or calling, you need to stay in their minds and in front of their faces. Your past customers are or were interested in what you do.  They care about what you have to say, and they care about how your business can impact their lives.


Email is the easiest, fastest, and cheapest way to keep your business popping into their heads when they need your services. A good email newsletter can help you by:

  • Generating leads
  • Keeping your customers close
  • Keeping you in their mind when they need your products and/or services
  • Opening a dialogue
  • Offering more for your customers
  • Gaining a loyal following


The challenge is getting the customer to actually open and read the newsletter. So how can you ensure that they do? Below are three “golden rules” to follow that will greatly improve your newsletter’s impact:


1.) Grab Them with A Great Headline

Leave out boring email subject lines such as “ABC Company Newsletter” and be a bit more creative. Take something from the newsletter content and make a fun title out of it. You need to make the reader WANT to open and read the email.  You need to engage their interest.


2.) K.I.S.S. (Keep It Short & Sweet or also known as Keep it Simple Stupid)

Newsletters are a place to grab attention to direct the customer to perform an action such as to call you, click a link, buy from your catalog, etc. Keep the actual newsletter content short and the send the customer (via link) to the longer article on your blog or product page on your site. Make sure that the tone is tailored to your audience and that you include colorful and high-quality visuals.  Additionally, make sure you educate a bit (without being too pushy).


3.) Quality NOT Quantity

It doesn’t matter how many people you have on your list, if only 1% is actually looking at the newsletter. Make sure that your content is compelling and tailored for the audience you are sending it to. It is better to have 10 people who truly read the newsletter and click your links than 1,000 that trash it without even opening it. Also, be sure that you aren’t OVER emailing people.


Try to think about how much email you personally receive and look at the types of emails you click on, which ones you read, the links you click to read or learn more about something. Think about what entices you to read and click and apply similar methods to your emails.


In today’s hyper-connected world it can be difficult to engage and have users stop for a moment and pay attention to your marketing message. Follow these “golden rules” and you will definitely see better results from your newsletter campaigns.

By Debbie Gregory.

Have you ever put an item in an online shopping chart, then changed your mind about buying it, only to find a follow-up email in your inbox offering an incentive to complete the transaction? That is an example of great email marketing.

Email marketing is one of the most cost-effective and environmentally friendly ways to reach your clients/customers. At least 91% of consumers check their email on a daily basis, which can’t be said of any other communication channel.

Targeting inboxes with email automation allows your business to send personalized, timely, and engaging emails to customers. The most important thing to keep in mind is that you need permission to email your prospects and customers, so make sure that you have an opt-in form in place.

The best way to grow your email list is by attracting people with a compelling offer, often called a lead magnet. This can consist of digital materials like PDFs, MP3 audio files, infographic or videos that you can create yourself at minimal or no cost. It can be absolutely anything you want, so long as it provides value to your visitors for free.

Once you have a healthy email list, using an email platform such as Constant Contact, MailChimp, etc. to send your emails gives you access to templates that you can customize with your company’s logo, and corporate look and feel, strengthening your brand recognition. Your email subscribers want relevant, timely information and updates about your business, since they subscribed to your mailing list; you know that you’re targeting a receptive audience. Make sure they know about up-and-coming products, timed promotions, and seasonal updates.

Email list segmentation is the process of breaking your subscribers into smaller groups based on specific criteria so that you can send them more personalized and relevant emails. This results in higher conversion rates.

Be sure to monitor the performance of your emails to identify areas that need improvement. Then A/B test some of your changes in order to make improvements.

Don’t get upset about unsubscribes, they happen. But ask yourself why people subscribed to your list in the first place, and are you delivering on that promise? Is your content of value to the segment it is being sent to? Are you sending too many sales emails with too little value?

Keeping your loyal customers is much more cost-effective than acquiring new ones. Therefore, rewarding your email subscribers with exclusive offers is a powerful tactic for increasing the chances of them sticking with your business longer than they would have otherwise done.

Veteran and Military Business Owners Association, VAMBOA,