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The Department of Veteran Affairs will launch a new system for veterans challenging their disability claims decisions.

The new process gives veterans three options for contesting their claim and significantly reducing the time it takes to receive a final decision.  The three choices are:

  • Supplemental claim lane,” in which they can introduce new evidence in their case and have a regional specialist review it and make a decision
  • Request that their case be reviewed by a senior adjudicator rather than the regional office with emphasis on looking for errors and mistakes
  • Appeal the decision to the Board of Veterans’ Appeals  that includes a direct review with additional information and waiving their right to a hearing, submission of extra evidence without a hearing or a full hearing in which they can submit more evidence and testify before a judge

Decisions will be made within 125 days